Who we are
Fake News or is it? operates this website and its merchandise storefront. For privacy-related questions or requests, contact rosegroup@fakenewsorisit.com.
Information we collect
We collect information that you provide or that is necessary to operate the site, including:
- Merchandise checkout information: name, email address, shipping address, ordered items, checkout total, order reference, and payment or fulfillment status.
- Newsletter information: email address and, when supplied, your name.
- Customer-support information: messages, order references, photos, or other details you choose to provide when requesting help.
- Shopping-cart information: the items you place in your cart are stored locally in your browser so the cart can remain available on that device.
- Technical information: our hosting and security systems may process standard server-log information, such as IP address, browser or device information, requested pages, dates and times, and error or security-event information.
Payment information
Customer payments are processed through Stripe Checkout. We do not receive or store your full payment-card number or card security code on this website. Stripe may process payment, transaction, device, and fraud-prevention information according to its own privacy practices. You can read Stripe’s Privacy Policy.
How we use information
We use information for purposes including:
- Processing payments and recording payment status.
- Creating, reviewing, fulfilling, shipping, and supporting merchandise orders.
- Sending order-confirmation and order-support communications.
- Responding to questions, refund requests, damaged-item claims, cancellation requests, or privacy requests.
- Managing newsletter subscriptions and sending requested updates when newsletter communications are offered.
- Securing, maintaining, debugging, and improving the site and preventing misuse or fraud.
- Maintaining business, accounting, dispute, compliance, and transaction records as reasonably necessary.
Service providers and information sharing
We share information only as reasonably necessary to operate the store, provide requested services, protect the business or users, or comply with legal obligations. Service providers may include:
- Stripe: payment processing, checkout, payment verification, refunds, and fraud or risk management.
- Printful: merchandise production, order fulfillment, shipment preparation, shipping, and issue resolution.
- Website hosting and email providers: website operation, database storage, transactional email delivery, and security or troubleshooting support.
- Carriers and delivery services: delivery of fulfilled merchandise orders.
Printful processes personal information involved in product fulfillment according to its own privacy practices. You can read Printful’s Privacy Policy.
Sale of personal information and advertising
We do not sell customer personal information. We do not use merchandise order information for third-party targeted advertising. If our privacy practices materially change, we will update this policy before applying the new practice where required.
Cookies and local storage
The storefront uses browser local storage to keep cart items on your device until you clear the cart or complete a verified paid checkout. Payment and service providers, including Stripe, may use cookies or similar technologies when providing their services under their own policies.
Email communications
When you purchase merchandise, we may send transactional emails related to payment confirmation, order support, fulfillment, refunds, or other order-related matters. If you submit the newsletter form, we may use the supplied email address and name to manage that subscription and send requested communications. To request removal from newsletter communications, contact rosegroup@fakenewsorisit.com.
Data retention
We retain order, payment-status, support, and related transaction information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business and accounting records, address disputes, prevent fraud, and comply with applicable obligations. Newsletter information is retained until it is removed or no longer needed for the stated purpose.
Information security
We use reasonable administrative and technical safeguards designed to protect information associated with the site and store. No online transmission, payment system, email service, or storage method can be guaranteed to be completely secure.
Your choices and requests
You may contact us to request information about your personal information, request correction or deletion where appropriate, or request removal from newsletter communications. Some order and payment records may need to be retained for fulfillment, financial recordkeeping, fraud prevention, dispute handling, or legal compliance.
International processing
Our service providers may process or store information in the United States or other countries where they or their service providers operate. Their handling of information is subject to their applicable privacy policies and legal obligations.
Children’s privacy
This website and store are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the store or newsletter.
Changes to this Privacy Policy
We may update this Privacy Policy as the site, store, or legal requirements change. The updated version will be posted on this page with a revised “Last updated” date.
Contact us
For privacy questions or requests, contact: rosegroup@fakenewsorisit.com.